Membership Manager - Flexible Office and Coworking

Membership Manager

Flexible Workspace. Coworking. Serviced Office. Managed Office.

Salary: £40,000, OTE £50,000
Location: City of London
Start Date: ASAP
Responsible to: Company Founder

Job Purpose:

This is a unique opportunity to use your experience in the flexible workspace sector to take charge of the operational success of the business, with no middle-management to slow you down or stall your career growth.

You'll work directly with the business Founder to make company-wide decisions, impacting business growth and success. Our client have a portfolio of 3 excellent centres and will be continuing to grow over the next few years.

Main Duties and Responsibilities:

Working with the Co-Work management team to develop achievable sales forecasts and marketing budgets

• Proactively building strong relationships with key brokers
• Updating broker listings
• Providing rapid response to direct sales enquiries from members of the public
• Conducting viewings
• Chasing up sales leads; cold, cool, warm and hot
• Managing the sales process from the initial enquiry through to member 'check-in'
• Responsibility for management of CRM system

Person Specification:

Knowledge and Experience:

• Previous experience within the serviced office sector would be highly advantageous
• A proven track record of selling over the phone and in person

Skills and Abilities:

• Ability to self-motivate and work autonomously
• Proven leadership skills
• Excellent organisational and prioritisation skills
• Excellent communication skills
• Good IT skills
• Ability to deal with clients and colleagues in a professional manner
• Ability to work under pressure and to deadlines
• Ability to deal with a varied workload
• Numerate
• Good sense of humour and positive approach to life is essential

Circumstances:

• Happy to travel between multiple locations throughout the course of an average working day
• More important than specific skills and experience is a willingness to get stuck in and work professionally at all levels. This could be participating in meetings at a board level, getting 'hands-on' when dealing with an emergency such as a flooded office, or creating and directing operational processes in future buildings.