Day Concierge

https://www.pmr.uk.com/job-search/4792-day-concierge/residential/surrey/job2024-10-29 13:24:042024-11-25PMR
Job TypePermanent Part Time
LocationEgham, Surrey
AreaSurrey, EnglandSurreyEnglandEgham, Surrey
SectorResidentialResidential - Front of House/ Concierge
Salary£20500 - £20800 per annum
Start DateASAP
Advertiserremoteapi
Job RefID/456789_1730208244
Job Views107
Description

Our client is currently seeking an experienced Day Concierge to join the team at a luxury development in Egham.

The shift pattern 32 hours per week a typical rota will be: Sat (12hrs) 7:30am - 7:30pm, Sun (12hrs) 7:30am - 7:30 pm, Mon (8hrs) 11:30am - 7:30pm.

Main duties:

  • Deliver excellent customer service to all residents.
  • Greet all residents professionally and courteously.
  • Proactively anticipate resident's needs.
  • Aid and engage with all guests/residents and colleagues within the development.
  • Always act as an ambassador for the company.
  • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.
  • Verify all visitors, suppliers, and contractors.
  • Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking a period review of the CCTV system.
  • Carry out regular building checks and log/report any maintenance that is required through the correct channels.
  • Adhere to health and safety, fire, and bomb threat procedures. Report anything which causes concern to staff or residents to the appropriate authority.
  • Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these.
  • Ensure the communal areas are always kept clean, tidy, and presentable.
  • Report any incidents, problems, or complaints to the appropriate manager promptly.
  • Dealing with guests/residents' concerns or complaints, including a follow-up in person or writing.
  • Complete the am/pm/overnight operational reports and handover and report any operational issues.
  • Assist with Move In's/Move Out's.

Requirements:

  • Proven experience in security operations or a similar role, preferably in a residential or hospitality setting.
  • Strong communication and interpersonal skills to provide excellent customer service and interact with residents and guests professionally.
  • Ability to remain composed and act decisively in high-pressure situations or emergencies.
  • Familiarity with security systems, CCTV, and access control technologies.
  • Knowledge of fire safety protocols and first aid is advantageous.
  • Reliable and responsible, capable of working independently during night shifts.
  • Flexibility to work on weekends and holidays as required.

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks

Apply Later
Sign in
Register
Apply
Later
Similar Jobs
  • Cleaner
    England, London
    Residential
    £24960 - £27352 per annum + Holiday pay

    PMR provide on-site staff to luxury residential buildings all across London. We are actively recruiting temporary cleaners to work on these luxury residential buildings.

    Duties:

    Ensure a high standard of cleanliness across the residency at all times.Provide general cleaning support for t...
  • Day Concierge
    England, London
    Residential
    £26850 - £28000 per annum

    Our client is currently seeking an experienced Day Concierge to join the team at a luxury development in North London.

    The shift pattern will be 4 days on 4 days off with working hours of 7am - 7pm.

    Main duties:

    Deliver excellent customer service to all residents.Greet all resident...
  • Day Concierge
    England, London
    Residential
    £26000 - £28000 per annum

    Our client is currently seeking an experienced Day Concierge to join the team at a luxury development in North London.

    The shift pattern will be 4 days on 4 days off with working hours of 7am - 7pm.

    Main duties:

    Deliver excellent customer service to all residents.Greet all residen...
Email Me Jobs Like This
Subscribed to similar jobs notifications
We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
essential
SessionUsed to track your user session on our website.
essential

More Details