Live-In Porter
| Job Type | Permanent Full Time |
| Location | West London, London |
| Area | London, England |
| Sector | ResidentialResidential - Porters/Caretakers |
| Salary | Up to £25000 per annum + + One Bedroom Flat |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | MP08412475_1737387649 |
| Job Views | 154 |
- Description
We are currently recruiting for a Live-In Porter to oversee the daily operations based on a residential block in West London. The role will involve supervising a team, including managing rotas/ shift cover, delivering a high standard of customer service to residents as well as ensuring the health and safety/ compliance is up to date.
Accommodation offered: 1 bedroom apartment
Working Hours: Monday to Friday 08:00 to 17:00 & Saturday morning (2 hours)
Salary: £25,000 per annum
Duties:
- Facilitating the smooth operation of both the day-to-day running of the building and ad hoc maintenance and issue resolution - including liaising with the managing agent, board, residents and external contractors as required
- Ensuring the safety and security of the building, residents and visitors - including manning reception, controlling access and maintaining compliance with all relevant regulations
- Providing excellent customer service to residents and visitors including handling daily tasks (post/deliveries, handling queries/redirecting as required, routine building checks etc)
- Manning reception and acting as primary point of contact for all matters, assisting Residents/Leaseholders and correctly directing enquiries where appropriate (eg to Managing Agent)
- Communicating directly with Residents / Leaseholders including distributing information from Managing Agent - by flyer, phone, email and in person
- Accepting deliveries on behalf of residents, ensuring parcels are received and stored securely, residents are notified and any misdirected mail is corrected
- Line-management of other site-based staff (housekeeper / cleaner) and providing assistance/cover as necessary
- Residential building and facilities management, day-to-day operations and problem/issue resolution (including liaising with residents, agents, external contractors and authorities)
- Ensuring compliance with Health and Safety, GDPR and other regulations including managing books and record-keeping
- Delivering a consistently high standard of customer service
- Leading/supervising a team including arranging rotas/shift cover
Skills Required:
- Strong communication skills (written and verbal)
- Basic computer literacy, including use of MS Word, Excel and Outlook
- Good cleaning and basic general maintenance ('handyperson') skills
